Marketing strategy and customer research services. Based in Columbus, Ohio.
Proactive marketing built on real customer behavior.
Every service starts from the same place: how your customers actually decide. Choose the path that fits where your business is now.
MMK Digital Solutions offers strategy-first marketing services to established businesses, growing businesses, and nonprofits. Every service is rooted in real data, so your marketing decisions are based on how your customers actually decide.
Typically $250k+ in annual revenue
Scaling Up
You’ve built something that works. Find out what’s holding growth back, test your message before you spend, and get senior strategy every month.
Typically under $250k in annual revenue
Building Momentum
Build your marketing on the right foundation, with one-on-one monthly strategy and websites, email, and local search built on what your customers care about.
How our services fit together
Each step builds on the one before it, so nothing gets built on assumptions. Grounded in social science from start to finish.
01
Audit & plan
Review your marketing, talk to your customers, and get a clear plan for what comes next.
02
Test
Confirm the right message with real people before you spend on it.
03
Advise
Put the plan to work with ongoing strategy, and track what changes.
04
Build
Websites, email, local search, and ads built on what you learned.
Not sure which path fits?
Scaling Up is for you if:
- Growth has plateaued and you can’t pinpoint why
- You’re planning a new service, location, or price
- You pay vendors or a team and need a strategist to steer them
Building Momentum is for you if:
- You handle most of your marketing yourself
- Your website exists but doesn’t bring in inquiries
- You want a clear plan for where to spend first
All services at a glance
● Scaling Up ● Building Momentum ● Both paths
Start here
Scaling Up
Strategic Marketing Audit & Plan *Recommended Start
A full review of your marketing, built on what your customers tell us: positioning and messaging, website, search and local visibility, channels, and tracking. Includes 5 customer interviews, a competitor snapshot, and a prioritized plan for what to do next and what to stop. 3 to 4 weeks.
Scaling Up
Audit & Plan + Message Testing
Find the gap, then confirm the fix. The Audit & Plan plus Message Testing, so your plan is built on a message tested with real people. About 7 weeks.
Research & testing
Scaling Up
Message Testing *Signature Service
Test marketing messages, headlines, and offers with real people before you spend on paid ads. Find out which version they understand, believe, and act on, and why. 2 to 3 weeks.
Both paths
Survey Design & Review
Before you send that survey, bring in a social scientist. We review your survey questions, design customer and member surveys from scratch, and analyze the results, for businesses and nonprofits.
Ongoing strategy
Scaling Up
Strategic Advisory
A monthly marketing strategy package for established small businesses: strategy sessions, ongoing customer insight, direction for your vendors, and result checks against your metrics. Senior strategy without hiring a full-time marketing leader. 3-month minimum.
Building Momentum
Growth Partner Program
One-on-one monthly marketing strategy sessions for small business owners building their foundation: a clear plan and someone to think it through with. Apply to work with us, two spots, 6-month minimum.
Implementation
Both paths
Websites
Strategy-led small business and nonprofit websites on WordPress, typically 5 to 7 pages, built around what your customers care about.
Both paths
Email campaigns
Welcome, nurture, or renewal email sequences of 4 to 6 emails, written and set up in your email platform.
Both paths
Local SEO & findability setup
Google Business Profile optimization, consistent listings, and local search improvements that help nearby customers and AI search tools find you.
Questions
What marketing services does MMK offer?
MMK Digital Solutions offers strategy-first marketing services to established businesses, growing businesses, and nonprofits. Services include the Strategic Marketing Audit & Plan, message testing, survey design and review, ongoing marketing strategy through Strategic Advisory and the Growth Partner Program, and implementation: websites, email campaigns, and local SEO. Every service starts with understanding how your customers make decisions.
What is message testing?
Message testing puts two or three versions of a marketing message in front of real customers, or people who match your buyer, before you spend on ads or a launch. It measures which version people understand, believe, and would act on, and why, so you launch with evidence instead of hoping.
Why hire a social scientist to design a survey?
Because how you ask shapes what you hear. Leading questions, questions that ask two things at once, unclear scales, and the wrong audience produce answers that look like data but mislead. A social scientist designs questions that get to the real reasons behind your customers’ decisions.
How do I know which path is right for me?
Revenue is a starting guide, not a rule. If you’re unsure, book a free 20-minute fit call and we’ll recommend the right starting point.
Can I move from one path to the other?
Yes. As your business grows, you can move into Strategic Advisory, and everything we learned together carries over.
Do you do the marketing work, or only strategy?
Both, with strategy first. We build websites, email campaigns, and local search setups, and in Strategic Advisory we direct the work of your team or vendors.
Let’s find your starting point.
Book a free 20-minute fit call. We’ll talk through where your marketing stands and recommend the right next step.